Client Success Specialist

Cranefreight; Lebanon (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics firm in Lebanon, TN is seeking a candidate for managing client orders and resolving inquiries effectively. The role requires a High School Diploma or GED with 0-2 years of experience as an assembly line lead. Responsibilities include addressing orders, handling client complaints, and ensuring service quality. The company offers comprehensive benefits including medical insurance, paid time off, and wellness incentives. Join a great workplace committed to employee success and community support.

Qualifications

• 0-2 years experience as assembly line lead.
• Professional certification may be required in some areas.

Responsibilities

• Respond to orders, client inquiries, invoice questions, and complaints.
• Resolve issues with orders, delivery dates, or services.
• Determine causes of client complaints; provide effective solutions.
• Perform other assigned duties.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics firm in Lebanon, TN is seeking a candidate for managing client orders and resolving inquiries effectively. The role requires a High School Diploma or GED with 0-2 years of experience as an assembly line lead. Responsibilities include addressing orders, handling client complaints, and ensuring service quality. The company offers comprehensive benefits including medical insurance, paid time off, and wellness incentives. Join a great workplace committed to employee success and community support.