Client Success & Solutions Coordinator

Saddle Creek Logistics Services; Burleson (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly pay with shift differentials

Medical, dental, vision benefits

HSA with employer contribution

401(k) match

Paid vacation from hire

8 holidays per year

Personal time after 90 days

EAP and identity theft protection

Tuition reimbursement

Life insurance and short-term-disabil

Job summary

Saddle Creek Logistics Services seeks a Client Services Coordinator in Burleson, TX. The role supports clients, serves as the liaison between client and Saddle Creek, and resolves questions with professional communication and problem-solving skills.

The CSC will build strong client relationships, manage requests, and coordinate with operations, vendors, and the client’s retailers while maintaining accurate records in warehouse systems.

Qualifications

• Associates’ Degree preferred.
• High School Diploma or GED required.
• Six months of customer service experience.
• Experience with warehouse management systems (WMS) is preferred.

Responsibilities

• Communicates with customers verbally and in writing.
• Support client relationships by acting as an extension of the client’s business.
• Build rapport with partners and manage expectations and status communication.
• Assist clients with questions, provide solutions and research issues.
• Enter and track progress on client requests and enhancements.

Skills

Communication

Interpersonal skills

Problem solving

Attention to detail

Follow instructions

Technology savviness

Education

Associates’s Degree preferred

High School Diploma or GED required

Tools

WMS

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Saddle Creek Logistics Services seeks a Client Services Coordinator in Burleson, TX. The role supports clients, serves as the liaison between client and Saddle Creek, and resolves questions with professional communication and problem-solving skills.

The CSC will build strong client relationships, manage requests, and coordinate with operations, vendors, and the client’s retailers while maintaining accurate records in warehouse systems.