Client Services & Relations Coordinator

SCC Saddle Creek Corporation; Texas; Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Benefits package

Low medical premium

HSA with employer contributions

401(k) match

Vacation on hire

Holidays

Zusammenfassung

Saddle Creek Logistics Services is seeking a Client Service Coordinator (CSC) to provide high-quality, professional client experiences and act as a liaison between clients and Saddle Creek. The CSC will assist clients, answer questions, investigate issues, and resolve a wide range of concerns using various systems, delivering solutions positively.

The role requires the ability to establish and maintain strong relationships with associates, agencies, clients, and the public, while ensuring

Qualifikationen

• Excellent communication, both written and verbal, with a professional tone.
• Strong interpersonal skills and ability to build relationships across levels.
• Good problem-solving, prioritization, and conflict resolution abilities.
• Attention to detail to prepare accurate records and reports.
• Tech-savvy; proficient with office software and warehouse systems.

Aufgaben

• Communicates with customers verbally and in writing in a professional, positive manner.
• Support client relationships by acting as an extension of the client's business.
• Build rapport with partners and manage expectations and status communications.
• Assist clients with questions, offer solutions, research issues, and provide status updates.
• Enter, review, coordinate, and track progress on client requests and issues.

Kenntnisse

Communication

Interpersonal skills

Problem solving

Attention to detail

Tech savvy

Ausbildung

Associates’ Degree preferred

High School Diploma or GED required

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Jobbeschreibung

Saddle Creek Logistics Services is seeking a Client Service Coordinator (CSC) to provide high-quality, professional client experiences and act as a liaison between clients and Saddle Creek. The CSC will assist clients, answer questions, investigate issues, and resolve a wide range of concerns using various systems, delivering solutions positively.

The role requires the ability to establish and maintain strong relationships with associates, agencies, clients, and the public, while ensuring