Client Success & Retention Specialist (Growth & Training)

Rent One, Inc.; Huntingdon (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental & Vision

Tuition reimbursement

Gym membership reimbursement

Job summary

Rent One, Inc. in Huntingdon, TN is seeking a Client Retention Specialist to help customers secure ownership by delivering best-in-class service and guiding product choices within budget.

You will contact clients by phone, nurture relationships, and support the store in hitting sales and retention goals, with on-the-job training and regular opportunities for advancement.

This role offers competitive benefits and a friendly, growth-oriented team.

Qualifications

• Experience in rent-to-own or retail customer service is desirable but not required.
• Strong communication and problem-solving skills.
• Ability to meet sales and retention goals.

Responsibilities

• Contact clients via phone and serve as the primary liaison.
• Set daily collection and retention goals, maintain client info.
• Review orders for compliance and assist with ownership programs.
• Assist other staff during peak times.

Skills

Customer service

Sales

Call center

Communication

Job description

Rent One, Inc. in Huntingdon, TN is seeking a Client Retention Specialist to help customers secure ownership by delivering best-in-class service and guiding product choices within budget.

You will contact clients by phone, nurture relationships, and support the store in hitting sales and retention goals, with on-the-job training and regular opportunities for advancement.

This role offers competitive benefits and a friendly, growth-oriented team.