Client Success & Projects Coordinator

Paycom - ATS; Norwood (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS is seeking an Account Coordinator to deliver day-to-day client service, support, and accurate project tracking. You will prepare client correspondence, develop presentations, and assist in maintaining partnerships while collaborating with internal teams to brainstorm strategies and solve problems.

Requirements include at least 1 year in client service, strong communication, and proficiency with the Microsoft Office suite.

Qualifications

• Minimum 1 year of client service or call center experience.
• Strong interpersonal and verbal communication skills.
• Proficient in Microsoft Office and basic math.

Responsibilities

• Provides first level superior phone support to CCS client base.
• Gathers data on accounts and placements for Operations.
• Creates PowerPoint presentations and monthly client reporting.
• Maintains daily and weekly client reporting requirements.
• Cross trains on client systems to assist internal teams.

Skills

Client service

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Paycom - ATS is seeking an Account Coordinator to deliver day-to-day client service, support, and accurate project tracking. You will prepare client correspondence, develop presentations, and assist in maintaining partnerships while collaborating with internal teams to brainstorm strategies and solve problems.

Requirements include at least 1 year in client service, strong communication, and proficiency with the Microsoft Office suite.