Client Success & Payroll Operations Specialist

Distro; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

Vensure Employer Solutions is seeking a Service Operations Specialist to support payroll, tax, HRIS, and client account workflows. You will serve as the main contact for an assigned client base, ensure accurate payroll processing, and drive service delivery in line with SOPs.

You will coordinate user setup, provide system training, and collaborate with internal teams to enhance client satisfaction. The role requires handling payroll data, resolving issues, performing data analysis for

Qualifications

• High school diploma or equivalent; 1-2 years in customer service or payroll preferred.
• Experience with Microsoft Office and ability to learn other applications.
• Familiarity with payroll/tax processes and HRIS preferred.

Responsibilities

• Serve as primary contact for assigned clients and resolve inquiries.
• Manage payroll data entry, imports, and pay calculations.
• Coordinate user setup and train client-facing systems.
• Ensure compliance with federal, state, and local regulations.

Skills

Communication skills

Team collaboration

Attention to detail

Confidentiality

Time management

Education

High school diploma

Tools

Microsoft Office

Excel

HRIS systems

Job description

Vensure Employer Solutions is seeking a Service Operations Specialist to support payroll, tax, HRIS, and client account workflows. You will serve as the main contact for an assigned client base, ensure accurate payroll processing, and drive service delivery in line with SOPs.

You will coordinate user setup, provide system training, and collaborate with internal teams to enhance client satisfaction. The role requires handling payroll data, resolving issues, performing data analysis for