Client Success & Operations Coordinator

UL Solutions

Lowell (AR)

On-site

USD 36,000 - 56,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

401K

Paid time off

Annual bonus

Job summary

UL Solutions is seeking a detail-oriented individual to organize and process incoming client samples, maintain records, and resolve receipt issues. You will communicate project schedules to clients and prepare reports for assigned clients, supporting the program team to meet deadlines.

The role emphasizes following the UL Code of Conduct and security practices, with additional duties as directed. A diploma with relevant experience and strong MS Office abilities are required.

Qualifications

Diploma or equivalent and two years of directly related experience.
Client services experience is a plus.
Ability to use judgment in technical, client services, and management issues.
Effective computer and communication skills, written and verbal.
Experience with MS Word, Excel, and Access.

Responsibilities

Organize and process incoming client samples and maintain records.
Resolve any sample receipt issues with clients and communicate project schedules.
Prepare and complete reports for assigned clients.
Contribute to program team to ensure deadlines are met.
Read and follow UL Code of Conduct and security practices.
Perform other duties as directed.

Skills

Client services

Judgment skills

Communication skills

MS Word / Excel / Access

Education

Diploma or equivalent with 2+ years experience

Tools

MSWord

MS Excel

MS Access

Job description

The role emphasizes following the UL Code of Conduct and security practices, with additional duties as directed. A diploma with relevant experience and strong MS Office abilities are required.

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