Client Services Coordinator I: Data-Driven Support & Impact

Ul Solutions; Arizona; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Wellness benefits

401K + PTO

Job summary

UL Solutions in Arizona is seeking a detail-oriented client services coordinator to organize and process incoming samples, maintain records, and resolve receipt issues. You will communicate schedules, prepare client reports, and support the program team to meet deadlines.

Ideal candidates have a Diploma or equivalent with 2+ years related experience, plus strong MS Word/Excel/Access skills and excellent communication. The role includes comprehensive benefits and full-time employment.

Qualifications

• Diploma or equivalent and two years of directly related experience.
• Client services experience is a plus.
• Ability to use judgment in technical, client services, and management issues.
• Effective computer and communication skills, written, and verbal.
• Experience with MS Word, Excel, and Access.

Responsibilities

• Organize and process incoming client samples and maintain records.
• Resolve any sample receipt issues with clients. Communicate project schedules to clients.
• Prepare and complete reports for assigned clients.
• Contribute to program team to ensure deadlines are met.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Skills

Business Process Analysis

Coaching and Mentoring

Communication Skills

Compliance Regulations

Continuous Process Improvement

Cultural Sensitivity

Data Analysis

Data Reports Analysis

Employee Training

Microsoft Office

Negotiation Skills

Problem Resolution

Project Management

Salesforce CRM Database Software

Service Quality

Support Strategy Planning and Dev

Time Management

Education

Diploma or equivalent

Tools

MS Word

Microsoft Excel

Access

Job description

UL Solutions in Arizona is seeking a detail-oriented client services coordinator to organize and process incoming samples, maintain records, and resolve receipt issues. You will communicate schedules, prepare client reports, and support the program team to meet deadlines.

Ideal candidates have a Diploma or equivalent with 2+ years related experience, plus strong MS Word/Excel/Access skills and excellent communication. The role includes comprehensive benefits and full-time employment.