Client Success & Onboarding Specialist
Legalzoom
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Benefits offered by this job
Job summary
Inc Authority, a corporate formation specialist, is seeking an Onboarding Specialist to guide new online buyers through launching and growing their businesses from the Reno, NV office.
You will provide expert consultation on long-term business solutions, build strong client relationships, and ensure long-term satisfaction. A minimum of 3 years in sales (phone sales preferred) and a team-oriented, tech-savvy attitude are essential. Join us to deliver excellent service.
Qualifications
- Minimum 3 years of sales experience, preferably phone-based.
- Strong customer service mindset with relationship-building skills.
- Excellent communication and collaborative team interaction.
Responsibilities
- Welcome and guide new online buyers to Inc Authority, helping them launch and grow their businesses.
- Provide expert consulting on long-term business solutions, including legal packages and bundles.
- Build strong relationships with existing clients to create opportunities for growth—both for them and your team!
- Analyze customer feedback to develop new techniques for ensuring long-term client satisfaction.
- Provide outstanding customer service, ensuring every client feels valued and heard.
Skills
Job description
Inc Authority, a corporate formation specialist, is seeking an Onboarding Specialist to guide new online buyers through launching and growing their businesses from the Reno, NV office.
You will provide expert consultation on long-term business solutions, build strong client relationships, and ensure long-term satisfaction. A minimum of 3 years in sales (phone sales preferred) and a team-oriented, tech-savvy attitude are essential. Join us to deliver excellent service.
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