Client Success Manager, Oncology Trials – Pharma Sponsors

Massive Bio; California (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Massive Bio is seeking a Client Success Manager to oversee client relationships with biopharma sponsors for oncology clinical trials. You’ll lead business reviews, ensure client needs are met, and translate sponsor requirements into actionable plans.

The ideal candidate has 3–7 years in a client-facing role in healthcare or life sciences along with strong communication skills and a Bachelor's degree. Familiarity with clinical trials is a plus.

Qualifications

• 3–7 years in a client-facing role in healthcare or life sciences.
• Proven ability to lead client meetings and manage expectations.
• Strong executive presence and communication skills.

Responsibilities

• Manage a portfolio of biopharma sponsor accounts.
• Translate sponsor goals into delivery plans.
• Prepare reports and keep account data current.

Skills

Client relationship management

Communication skills

Attention to detail

Reporting skills

Education

Bachelor's degree or equivalent practical experience

Tools

CRM software

Excel

Presentation software

Job description

Massive Bio is seeking a Client Success Manager to oversee client relationships with biopharma sponsors for oncology clinical trials. You’ll lead business reviews, ensure client needs are met, and translate sponsor requirements into actionable plans.

The ideal candidate has 3–7 years in a client-facing role in healthcare or life sciences along with strong communication skills and a Bachelor's degree. Familiarity with clinical trials is a plus.