Oncology Trials Sponsor Success Manager

Massive Bio; Georgia; On-site; USD 70,000 - 90,000; Full time

Job summary

Massive Bio is seeking a Client Success Manager to be the primary contact for biopharma sponsors involved in oncology clinical trials. You will manage client relationships, oversee reports and ensure their needs are met efficiently.

The role involves working cross-functionally to translate client requirements into actionable plans. Candidates should have 3-7 years in client-facing roles, strong communication skills, and a Bachelor's degree or equivalent experience. This position offers the chance to make a significant impact in the healthcare sector.

Qualifications

• 3–7 years in a sponsor- or client-facing role in healthcare or life sciences.
• Proven ability to lead client meetings and business reviews.
• Strong executive presence and communication skills.

Responsibilities

• Manage a portfolio of biopharma sponsor accounts.
• Serve as the primary point of contact for sponsor requests.
• Prepare accurate reports and keep account data current.

Skills

Client relationship management

Communication skills

Cross-functional collaboration

Reporting skills

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Excel

Slides

Job description

Massive Bio is seeking a Client Success Manager to be the primary contact for biopharma sponsors involved in oncology clinical trials. You will manage client relationships, oversee reports and ensure their needs are met efficiently.

The role involves working cross-functionally to translate client requirements into actionable plans. Candidates should have 3-7 years in client-facing roles, strong communication skills, and a Bachelor's degree or equivalent experience. This position offers the chance to make a significant impact in the healthcare sector.