Client Success Manager — Insurance Services

Gallagher Bassett; Rolling Meadows (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach

Job summary

Gallagher Bassett in Rolling Meadows, IL seeks an experienced client services professional to manage a diverse portfolio of clients across industries, serving as the primary contact and delivering strategic guidance, claims oversight, and renewal support.

You will analyze data to identify trends, lead client meetings, collaborate with internal teams, and renew accounts with a focus on service excellence. Travel up to 30–35% may be required.

Qualifications

• Bachelor's degree and 3 years related experience.
• Solid understanding of risk, insurance, and claims.
• Strong Excel and PowerPoint skills for analysis and reporting.

Responsibilities

• Manage a diverse portfolio of clients and act as primary contact.
• Lead client meetings and renewal discussions with internal teams.
• Analyze data to identify trends and opportunities for clients.
• Collaborate with internal teams to drive effective solutions.

Skills

Excel

PowerPoint

Data analysis

Client relationships

Education

Bachelor's degree

Tools

GB products

Job description

Gallagher Bassett in Rolling Meadows, IL seeks an experienced client services professional to manage a diverse portfolio of clients across industries, serving as the primary contact and delivering strategic guidance, claims oversight, and renewal support.

You will analyze data to identify trends, lead client meetings, collaborate with internal teams, and renew accounts with a focus on service excellence. Travel up to 30–35% may be required.