Client Success Manager - Insurance & Risk

Marsh McLennan Agency; Kalispell (MT); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Profit sharing

401K plan

Paid paternity/maternity leave

Job summary

Marsh McLennan Agency is seeking a Client Manager to deliver outstanding insurance and risk management service for our clients. You will manage day-to-day service requests, maintain strong client relationships, and help drive a smooth, responsive client experience within our Business Insurance team.

The right candidate is a dedicated, people-focused professional with a passion for service, strong attention to detail and a collaborative mindset.

Qualifications

• Strong customer service commitment.
• Ability to build and maintain relationships with clients.
• Comfort with a fast-paced insurance environment.

Responsibilities

• Handle incoming service requests from customers and carriers.
• Manage commercial accounts: renewals, proposals, inquiries, and policy reviews.
• Provide coverage analysis and recommendations to clients.

Skills

Customer service

People skills

Teamwork

Attention to detail

Adaptability

Job description

Marsh McLennan Agency is seeking a Client Manager to deliver outstanding insurance and risk management service for our clients. You will manage day-to-day service requests, maintain strong client relationships, and help drive a smooth, responsive client experience within our Business Insurance team.

The right candidate is a dedicated, people-focused professional with a passion for service, strong attention to detail and a collaborative mindset.