Client Success Manager - Hybrid/Remote Tech Growth

Apex Redwood Corp.; Atlanta (GA); Hybrid; USD 76,000 - 85,000; Full time

Job summary

Apex Redwood Corp. is seeking a Customer Success Manager in Atlanta, GA, to monitor client satisfaction, drive improvements, and ensure clients meet their goals. You will collaborate with sales and support teams while engaging in cross-functional projects and hybrid work arrangements.

The role calls for a bachelor's degree, 3+ years in tech, and strong communication skills. Occasional travel and a collaborative, growth-oriented environment are part of the role.

Qualifications

• Bachelor's degree in a relevant field.
• At least three years of industry experience.
• Experience in the technology industry is beneficial.
• Excellent communication and relationship-building skills.
• Willingness to travel occasionally and work in a hybrid setting.

Responsibilities

• Monitor client satisfaction and identify areas for improvement.
• Collaborate with sales and support teams to address concerns.
• Provide proactive solutions to help clients achieve their goals.

Skills

Client relationships

Communication skills

Customer success

Team collaboration

Technology industry experience

Education

Bachelor's degree in a relevant field

Job description

Apex Redwood Corp. is seeking a Customer Success Manager in Atlanta, GA, to monitor client satisfaction, drive improvements, and ensure clients meet their goals. You will collaborate with sales and support teams while engaging in cross-functional projects and hybrid work arrangements.

The role calls for a bachelor's degree, 3+ years in tech, and strong communication skills. Occasional travel and a collaborative, growth-oriented environment are part of the role.