Hybrid Client Success Associate

Ministry Brands; Alpharetta (GA); Hybrid; USD 55,000 - 73,000; Full time

Benefits offered by this job

Healthcare options

Flexible PTO

401(k) match

Parental leave

Mental health support

Professional development

Job summary

Ministry Brands is seeking a Client Success Associate in Alpharetta, GA. This role focuses on promoting software adoption, onboarding strategies, and sustaining client relationships across the lifecycle.

The position requires 2–4 years in client success, strong communication, and the ability to manage multiple priorities in a fast-paced environment. Hybrid in-office and remote collaboration are expected.

Qualifications

• 2–4 years in a client success or customer-facing role.
• Excellent verbal and written communication skills.
• Strong ability to manage multiple priorities and deadlines.

Responsibilities

• Engage with clients to promote product adoption and onboarding strategies.
• Build and maintain strong client relationships across the lifecycle.
• Host webinars, events, and roadshows to boost engagement.

Skills

Client success

Communication

Analytical thinking

Time management

Education

Bachelor's degree

Tools

Salesforce

Zendesk

Office 365

Job description

Ministry Brands is seeking a Client Success Associate in Alpharetta, GA. This role focuses on promoting software adoption, onboarding strategies, and sustaining client relationships across the lifecycle.

The position requires 2–4 years in client success, strong communication, and the ability to manage multiple priorities in a fast-paced environment. Hybrid in-office and remote collaboration are expected.