Client Success Manager, Account Management

VELOX; Boise (ID); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance & Dental Benefits

Flexible Work Environment

Downtown Boise Office

Brand New Gym

Personal Training

Paid Downtown Parking

Team Building Events

Job summary

VELOX in Boise is seeking a seasoned digital advertising professional with a deep knowledge of SEO, PPC, and client success. You will work with our Strategy, Creative and Technical teams to learn the key points of any campaign, then create and execute the campaign for our enterprise clients.

The role emphasizes analytics, reporting, and billing, with a strong focus on keeping clients happy, managing multiple projects, and developing senior client relationships across a growing portfolio.

Qualifications

• BA/BS in Marketing or Business or equivalent.
• Proven client success or account management in digital marketing or tech.
• Strong communication, presentation and influencing at all levels.
• Experience with SEO, Google Ads, Bing Ads, and Google Analytics.
• Ability to manage multiple projects with attention to detail.

Responsibilities

• Manage multiple Account Coordinators to assist with daily, weekly, monthly tasks.
• Develop trusted advisor relationships with key accounts and leadership.
• Forecast and track metrics using Google Analytics, Google Ads, and e-commerce data.
• Drive strategy discussions to yield more conversions and scale client revenue.
• Collaborate with strategy, creative, and technical teams to learn and execute campaigns.

Skills

SEO

Google Ads

Bing Ads

Google Analytics

Digital Marketing

Client Success

Account Management

Education

BA/BS Marketing or Business degree

Job description

Do you have a deep understanding when it comes to digital advertising and making enterprise clients happy? Do you love the challenge of a good SEO and PPC campaign?

The right person to join our team will be ambitious and motivated to be the best in digital advertising. You'll also want to share this knowledge with our Client Success Managers and, of course, our clients.

Our clients demand performance and so do we. We are highly analytical and work diligently to determine the best mix of ad placement, platform, technical approach, target, message, call-to-action, and everything else required to scale our clients to the next revenue level.

This position will have an extreme focus on making our clients happy across a number of different digital marketing initiatives. You'll participate in strategy discussions for yielding more conversions for our clients and help set scaling points. You will need to know the in's and out's of Google Ads, Bing Ads, and organic search.

You should be able to work with our strategic, creative, and technical teams to learn the key points of any campaign, and then to go and create and execute the campaign.

The perfect candidate needs to have a strong analytical mindset, a passion for both marketing and enabling technology and a track record of quickly learning and applying new marketing technology solutions. There is administrative work related to the position, you'll need to make sure the numbers all match up for our clients, reporting, and billing.

• Manage multiple Account Coordinators to assist you in your daily, weekly, and monthly tasks

Develop a trusted advisor relationship with key accounts, client stakeholders, and leadership executives

Forecast and track key account metrics including Google Analytics, Google AdWords, and E-commerce data

BA/BS Marketing and or Business degree or equivalent experience

Proven client success or account management (preferably in digital marketing or a technology environment) and/or other relevant experience

Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level

Proven ability to manage multiple projects while paying strict attention to detail

• Search Engine Optimization (SEO)
• Google Ads
• Online Advertising
• Advertising
• Google Analytics
• Digital Marketing
• Marketing

Health Insurance & Dental Benefits With Company Match

~Flexible Work Environment

~ Downtown Boise Office

~ Brand New World-class Gym (In-House)

~ Personal Training (In-House)

~ Paid Downtown Parking

~ Team Building Events

We're persistent and persuasive, thrive on strategy, and "always striving for greatness" is the name of our game.