Digital Account Manager

Grandir Solutions Inc.; Madison, Northern (WI, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Rapid professional growth

Training programs including Semrush

Collaborative team culture

Annual incentives/offsite trips

12+ days PTO

Gym & sauna access

Job summary

Grandir Solutions Inc. is seeking a Digital Account Manager to manage SMB client accounts and drive measurable marketing results across SEO, PPC, social media, and content campaigns.

You will lead client meetings, present performance reports, and collaborate with internal teams to ensure on-time, on-brand delivery while optimizing ROI for clients nationwide.

Qualifications

• 2+ years in digital marketing, SEO, social media, or account management.
• 2+ years in client/account stakeholder management.
• Experience in post-sales account management or full lifecycle sales with post-sales focus.
• Growth mindset with proactive, decisive action.
• High attention to detail and strong project management.
• Excellent written and verbal communication with a customer-obsessed mindset.
• Knowledge of SEO and Google Business Profile is a plus.
• Strong social media marketing and content strategy understanding is preferred.

Responsibilities

• Manage a portfolio of SMB clients, tailoring digital marketing strategies across SEO, PPC, SEM, content and social campaigns.
• Lead consultative client meetings and presentations using performance data and ROI-focused reports.
• Onboard, nurture, retain, grow, and expand client relationships.
• Analyze data to monitor campaigns and optimize ROI.
• Collaborate with internal marketing, design, and operations teams for cohesive delivery and client satisfaction.

Skills

Digital marketing experience

Client/account stakeholder management

Post-sales account management or full-

Tools

Semrush Local SEO

Google Business Profile

Job description

Location: Remote

Position Type: Full-time

Start Date: December 1, 2026

About Us:

Grandir Solutions is a high growth digital marketing agency start-up dedicated to driving growth and delivering exceptional results for our clients, nationwide. We specialize in tailored digital marketing strategies; SEO, AIO, PPC, SEM, content marketing, and social media campaigns. Our ICP consists of small-midsize service businesses (roofing, remodeling, landscaping, etc). We’re seeking a motivated and dynamic Digital Account Manager to join our team and help elevate our clients' success. We are looking to bring in the 'right' human - not the 'right' resume.

Position Overview:

As a Digital Account Manager at Grandir Solutions, you’ll be in a client facing role – responsible for managing client accounts, executing marketing strategies, and ensuring successful outcomes for our clients. This role requires a proactive individual with a strong sense of urgency, an eye for detail, and the ability to lead projects from inception to completion. The ideal candidate is passionate about digital marketing, has experience across key platforms like Google and Meta, and possesses the drive to consistently exceed client expectations. Our small team needs a talented individual who can take care of our clients!

Key Responsibilities:

• Manage a portfolio of SMB clients, developing and implementing tailored digital marketing strategies across SEO, AIO, PPC, SEM, content marketing, and social media campaigns.
• Lead consultative client meetings and presentations leveraging campaign performance data and detailed reports that demonstrate ROI and inform expansion opportunities.
• Onboard, nurture, retain, grow, and expand client account relationships.
• Analyze and leverage data to monitor campaign performance and optimize strategies for maximum ROI.
• Collaborate with internal marketing, design, and operations teams to ensure seamless and cohesive execution and delivery, resulting in optimal client satisfaction.

Qualifications:

• 2+ years of experience in digital marketing, SEO, social media, account management, or a related field
• 2+ years of experience with client/account stakeholder management
• Experience in a post-sales account management capacity OR experience in full life cycle sales with interest and passion to focus on post-sales account management
• Self-starter with a growth mindset and the ability to take immediate, decisive action
• High attention to detail and a perfectionist approach to project management & customer journey mapping
• Excellent communication skills, (written and verbal) with a customer obsessed mindset and demonstrated ability of earning trust and building strong client relationships
• Proven expertise/knowledge in SEO and Google Business Profile (preferred)
• Strong understanding of social media marketing and content strategy (preferred)

*This remote position is open only to candidates currently located in the United States.*

What We Offer:

• Competitive salary based on experience
• Opportunities for rapid professional growth and development
• Hands on training & development including but not limited to Semrush Local SEO digital training course and AM Internal Playbook for customer journey mapping
• A collaborative and supportive team culture
• Annual incentives/offsite trip (Previous locations include Scottsdale & Seattle, and Cancún)
• 12+ days of PTO in year 1
• Free gym & sauna access