Client Success Lead: Drive Execution & Growth

Innolance; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Wellness programs

Job summary

Innolance is seeking a Client Success professional for a full-time hybrid role in the United States. You will own client relationships and outcomes across Execution Clarity engagements, guiding organizations from review to continuous improvement.

In this role you’ll manage client relationships, coordinate delivery teams and improvement plans, track value and communicate progress to executives, and identify opportunities for ongoing optimization.

Qualifications

• 4+ years in client success, account management, or consulting.
• Experience with B2B services or software.
• Strong communication and cross-functional collaboration.

Responsibilities

• Manage client relationships and engagement outcomes
• Coordinate delivery teams and improvement plans
• Track value and communicate progress to executives
• Identify opportunities for continued improvement

Skills

Client relationship management

Account management

Consulting

B2B services experience

Job description

Innolance is seeking a Client Success professional for a full-time hybrid role in the United States. You will own client relationships and outcomes across Execution Clarity engagements, guiding organizations from review to continuous improvement.

In this role you’ll manage client relationships, coordinate delivery teams and improvement plans, track value and communicate progress to executives, and identify opportunities for ongoing optimization.