Client Success & Expert Matching Associate

Guidepoint; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Commuter benefits

Job summary

Guidepoint is seeking a Client Service Associate for December 2026 graduates to join its New York team hybrid role with three in-office days. The Associate will learn to assess client needs, recruit experts, and deliver high-quality matched consultations for investment firms and corporates.

Qualified graduates will have a 3.0+ GPA, internship or related experience, and comfort using AI-enabled tools to support research and communication.

Qualifications

• Bachelor’s degree with minimum 3.0 GPA required.
• Experience interning, volunteering, or extracurricular activities.
• Ability to use AI-enabled tools to support research, organization, prioritization, and written communication.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across public sources to identify relevant experts.
• Lead cold outreach and screen conversations to evaluate fit for client projects.
• Define sourcing strategies based on project scope and urgency.
• Manage multiple client requests with tight deadlines while maintaining quality.

Skills

AI fluency

Research skills

Cold outreach

Time management

Written communication

Attention to detail

US work authorization

Education

Bachelor's degree, 3.0 GPA

Tools

LinkedIn

AI-enabled tools

Job description

Guidepoint is seeking a Client Service Associate for December 2026 graduates to join its New York team hybrid role with three in-office days. The Associate will learn to assess client needs, recruit experts, and deliver high-quality matched consultations for investment firms and corporates.

Qualified graduates will have a 3.0+ GPA, internship or related experience, and comfort using AI-enabled tools to support research and communication.