Remote Client Enrollment & Support Specialist

Acumen LLC; Rolla (MO); Remote; USD 42,000 - 60,000; Full time

Job summary

Acumen LLC is recruiting for a remote client enrollment specialist located in the Rolla region of Missouri. The role focuses on onboarding, educating and supporting clients via calls and emails, with accurate data entry across several databases.

Ideal candidates have at least one year of data-entry experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining compliance with state and federal guidelines.

Qualifications

• At least one year of data-entry experience in databases.
• Independent worker with limited supervision.
• Strong communication and written skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or client relations.
• Ability to handle fluctuating call volumes and multiple applications.

Responsibilities

• Support clients during enrollment and processing paperwork.
• Accurate data entry across multiple databases.
• Communicate program rules to clients and stakeholders.
• Maintain timely responses to client inquiries.
• Collaborate with internal departments to resolve issues.

Skills

Data entry

Customer service

Communication

Time management

Attention to detail

Organization

Multitasking

Problem solving

Education

High school diploma

Some college preferred

Tools

MS Word

MS Excel

PowerPoint

Internet

Email

PDFs

Job description

Acumen LLC is recruiting for a remote client enrollment specialist located in the Rolla region of Missouri. The role focuses on onboarding, educating and supporting clients via calls and emails, with accurate data entry across several databases.

Ideal candidates have at least one year of data-entry experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining compliance with state and federal guidelines.