Enrollment Success Coordinator

CareCloud Corporation; Miami (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

CareCloud seeks an Enrollment Coordinator to support Enrollment Services, improving timeliness, quality, and cost of client service delivery. The role coordinates internal and external processes and assists in new client onboarding, with focus on enrollment optimization and timely Go-Live support.

The candidate will coordinate provider enrollments for EDI transactions, manage multiple client implementations, and communicate with clients, payers, and partners from our Miami team.

Qualifications

• Process oriented with strong analytical skills.
• Excellent problem solving and organizational abilities.
• Technical aptitude and proficiency with MS Office.
• Experience with practice management or revenue cycle management is preferred.
• Prior provider enrollment or credentialing experience is a plus.

Responsibilities

• Lead and coordinate provider enrollments for various EDI transactions
• Manage multiple client enrollment implementations simultaneously
• Provide client support for enrollment tasks pre- and post Go-Live
• Process enrollment documentation during enrollment phase
• Communicate with clients, payers, clearing houses, and partners
• Provide analysis, reporting, and communications during client implementation
• Identify accounts for enrollment optimization
• Coordinate tasks between Miami enrollment team and our BPO partners

Skills

Process oriented

Problem solving

Organizational skills

Technical aptitude

Education

Four-year college degree or equivalent

Tools

Microsoft Word

Excel

MS Project

Job description

CareCloud is changing the way healthcare works. We need people who view that undertaking as an opportunity requiring the solution of an almost unlimited number of complex problems. If you like to learn through the accumulation and analysis of data – and then welcome the chance to apply that learning immediately in a dynamic, high-growth environment – come join us.

If you know healthcare – great; more importantly, you have to have the curiosity that drives you to understand a business problem and the skills to attack it with data and a zeal for improving processes that will make a difference for our clients and our business.

The Enrollment Coordinator role will support the operational efficiency and excellence of the CareCloud Enrollment Services group with a focus on improving timeliness, quality and cost of client service delivery. The Coordinator will provide support and analysis for all Enrollment services. The Enrollment Coordinator will provide support for client implementations, EDI/ERA optimization and other tasks as required.

Primary Objective:

To coordinate and execute internal and external processes and assisting in new client-onboarding.

Requirements

General Areas of Responsibility:

• Lead and coordinate provider enrollments for various EDI transactions
• Manage multiple client implementation enrollments simultaneously
• Provide direct client support for all enrollment related tasks pre and post client “Go-Live”
• Manage the processing of all enrollment related documentation required during enrollment phase
• Effectively communicate with clients, payers, clearing houses and business partners
• Provide analysis, reporting and relevant communications during client implementation
• Proactively identify client accounts for further enrollment optimization
• Facilitate task coordination between Miami enrollment team and our BPO partners

Required Knowledge, Skills and Abilities:

• Process oriented
• Excellent problem solving skills with proven track record
• Excellent organizational skills
• Technical aptitude
• Working knowledge in Microsoft Word, Excel, and MS Project
• Practice management and revenue cycle management is preferred
• Prior provider (physician) enrollment or credentialing experience

Qualifications:

• Four-year college degree or equivalent preferred
• Project Management Certification (PMP) is a plus