Client Success & Enrollment Specialist

Market Value Inc.; Hoboken (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Market Value Inc. in Hoboken, NJ, is seeking a Client Services Specialist to assist prospective and existing clients with understanding products, enrollment options, and service plans. You will guide consultations, explain features, and help customers compare options for a smooth enrollment experience.

You will maintain organized client records and work in a professional, welcoming environment while supporting sales-related objectives.

Qualifications

• Bachelor's degree or 1–2 years in client services or related field.
• Excellent verbal and written communication.
• Ability to explain products and enrollment procedures clearly.

Responsibilities

• Meet with prospective clients to discuss interests and service needs.
• Explain product options, pricing, and enrollment requirements.
• Assist clients in comparing service selections and packages.
• Conduct product/service presentations when appropriate.
• Guide clients through purchasing, registration, or enrollment steps.
• Maintain organized records of client interactions and outcomes.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Client-focused

Education

Bachelor's degree

Job description

Market Value Inc. in Hoboken, NJ, is seeking a Client Services Specialist to assist prospective and existing clients with understanding products, enrollment options, and service plans. You will guide consultations, explain features, and help customers compare options for a smooth enrollment experience.

You will maintain organized client records and work in a professional, welcoming environment while supporting sales-related objectives.