Client Engagement Coordinator

Market Value Inc.; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Market Value Southwest is seeking a dependable Client Services Assistant to support daily client interactions, provide information about available products and services, and assist with coordinating client-related activities.

The role blends in-person client engagement with administrative support, requiring strong communication, organization, and attention to detail to ensure a professional and welcoming experience for every client.

Qualifications

• Strong verbal and written communication abilities.
• Organized and detail-oriented with good follow-through.
• Comfortable handling multiple client inquiries and tasks.
• Willingness to learn products, procedures, and company policies.

Responsibilities

• Welcome clients and provide professional in-person assistance.
• Respond to routine questions about products, services, and procedures.
• Identify client information needs and direct them to resources.
• Explain service options and product details clearly.
• Prepare materials for meetings and presentations.
• Coordinate client appointments and activities as needed.
• Maintain accurate client records in company systems.
• Communicate client requests to team members and provide updates.

Skills

Communication skills

Organization

Attention to detail

Multitasking

Problem solving

Customer service mindset

Education

High school diploma

Job description

Market Value Southwest is seeking a dependable Client Services Assistant to support daily client interactions, provide information about available products and services, and assist with coordinating client-related activities.

The role blends in-person client engagement with administrative support, requiring strong communication, organization, and attention to detail to ensure a professional and welcoming experience for every client.