Client Success & Delivery Manager

Roylo Partners; Los Angeles (CA); On-site; USD 60,000 - 71,000; Full time

Job summary

Roylo Partners in Los Angeles seeks an Account Manager to support client relationships through regular conversations, meetings, and coordinated follow-up. You’ll connect client requirements with the colleagues responsible for delivery.

Base pay is $60,000–$71,000 per year. You should communicate professionally, stay organized across several requests, and use email, spreadsheets, and contact-management tools confidently. Attendance at our Los Angeles workplace is required.

Qualifications

• You should be able to manage client expectations and coordinate with internal teams.
• Professional communication and organized across multiple requests are essential.
• Experience in client services or sales support is welcome.

Responsibilities

• Meet with clients to understand priorities and service requirements.
• Confirm agreed actions, responsibilities, and deadlines.
• Coordinate requests with internal teams and provide progress updates.
• Respond to routine concerns and involve management when needed.
• Maintain accurate account records and meeting notes.
• Discuss relevant service options when client needs change.

Skills

Client relationship management

Account coordination

Communication

Organization

Education

No specific degree required

Tools

Email

Spreadsheets

CRM tools

Job description

Roylo Partners in Los Angeles seeks an Account Manager to support client relationships through regular conversations, meetings, and coordinated follow-up. You’ll connect client requirements with the colleagues responsible for delivery.

Base pay is $60,000–$71,000 per year. You should communicate professionally, stay organized across several requests, and use email, spreadsheets, and contact-management tools confidently. Attendance at our Los Angeles workplace is required.