Client Success & Delivery Account Lead

Roylo Partners; Tampa (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Roylo Partners in Tampa is seeking an Account Manager to maintain client relationships and coordinate day-to-day account requirements on-site. You’ll stay in contact with assigned clients, clarify requests, and work with colleagues to deliver services.

Experience in account support or client services is helpful. A specific degree isn’t required; we value attentive listening, professional communication, and reliable follow-through.

Qualifications

• Experience in account support, client services, sales support, hospitality, or coordination is helpful.
• You may have managed ongoing bookings, handled customer relationships, or organized requests involving several colleagues.

Responsibilities

• Hold regular client conversations and confirm priorities.
• Record requirements, agreed actions, and delivery expectations.
• Coordinate requests with internal teams and follow up on progress.
• Prepare account updates and supporting meeting materials.
• Address routine service concerns and involve management when needed.
• Identify changing client needs and discuss relevant service options.

Skills

Client relationship management

Communication

Coordination

Sales support

Job description

Roylo Partners in Tampa is seeking an Account Manager to maintain client relationships and coordinate day-to-day account requirements on-site. You’ll stay in contact with assigned clients, clarify requests, and work with colleagues to deliver services.

Experience in account support or client services is helpful. A specific degree isn’t required; we value attentive listening, professional communication, and reliable follow-through.