Client Success Architect: Drive ROI & Partnerships

Paycom; Oklahoma City (OK); Presencial; USD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Top compensation

Paid time off

401(k) match

Employee stock plan

Financial wellness

Family leave

Pet insurance

Identity protection

Caregiver benefits

Mental health benefits

Learning & development

Descripción de la vacante

Paycom is seeking a Client Success Manager (Paycom Specialist) in Oklahoma City to empower clients to maximize Paycom software, drive adoption, and deliver world-class service.

You will manage a portfolio of new and long-term clients, serve as a configuration expert across modules, analyze data to improve retention and ROI, and coordinate with internal teams to ensure client health and 100% payroll accuracy.

Responsabilidades

• Manage a portfolio of new and long-term clients, ensuring maximum value and ROI from Paycom tools through strategic account management and proactive client outreach.
• Serve as a configuration expert and subject matter expert across all Paycom modules, providing comprehensive client support and troubleshooting.
• Analyze client interactions and account data to identify trends and present strategic solutions that improve client retention and ROI.
• Drive client adoption of Paycom software, services and new features through effective change management strategies and partnerships.
• Coordinate with internal departments to resolve client projects, enhance employee usage and maintain overall client health.
• Ensure 100% accuracy in payroll processing for all assigned accounts.
• Continuously enhance software knowledge, stay updated on relevant legislation and complete required training programs to provide top-tier client support

Descripción del empleo

Paycom is seeking a Client Success Manager (Paycom Specialist) in Oklahoma City to empower clients to maximize Paycom software, drive adoption, and deliver world-class service.

You will manage a portfolio of new and long-term clients, serve as a configuration expert across modules, analyze data to improve retention and ROI, and coordinate with internal teams to ensure client health and 100% payroll accuracy.