Client Solutions Advisor

ADP, Inc.; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

ADP, Inc. in Louisville, KY seeks a Client Support Consultant for grads entering Dec '26 / May '27. You will leverage ADP’s training and service guidelines to resolve client challenges and drive business success.

You’ll act as a trusted advisor, focusing on client satisfaction, multi-tasking, and delivering solutions while learning and growing in a fast-paced, collaborative environment.

Qualifications

• December 2026 or May 2027 grads preferred.
• At least one year in a customer service environment.
• Strong focus on client satisfaction in a HR/HRIS context with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Help ADP's clients by solving problems with a broad perspective.
• Build relationships with clients over the phone and provide solutions.
• Provide recommendations to ADP leadership on best practices and training.

Skills

Customer service

Follow-up skills

Relationship building

Problem solving

Learning agility

Communication skills

Tools

CRM software

Job description

ADP, Inc. in Louisville, KY seeks a Client Support Consultant for grads entering Dec '26 / May '27. You will leverage ADP’s training and service guidelines to resolve client challenges and drive business success.

You’ll act as a trusted advisor, focusing on client satisfaction, multi-tasking, and delivering solutions while learning and growing in a fast-paced, collaborative environment.