Client Success Consultant – Grads

ADP; Louisville (KY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Make your mark

Passion and fun

Stay ahead

Smarty pants cert

Healthy benefits

Volunteer time off

Job summary

ADP in Louisville seeks a Client Support Consultant for grads entering Dec '26 or May '27 to help clients maximize ADP solutions. You’ll resolve questions, provide trusted guidance, and act as a go-to resource by leveraging our service guidelines and training to drive client success.

You’ll excel at stakeholder communication, multi-tasking in a fast-paced environment, and building productive relationships while advocating for client needs and product value.

Qualifications

• Experience in customer service environments preferred.
• Strong verbal and written communication abilities.
• Excellent listening and problem-solving skills.
• Ability to build and maintain client relationships.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use broad expertise to help ADP's clients and identify solutions.
• Resolve issues and provide actionable solutions.
• Build relationships with clients over the phone and explain product value.
• Provide recommendations to ADP leadership on best practices and training.

Skills

Customer Service

Communication Skills

Relationship Building

Problem Solving

Learning Agility

Team Collaboration

Job description

ADP in Louisville seeks a Client Support Consultant for grads entering Dec '26 or May '27 to help clients maximize ADP solutions. You’ll resolve questions, provide trusted guidance, and act as a go-to resource by leveraging our service guidelines and training to drive client success.

You’ll excel at stakeholder communication, multi-tasking in a fast-paced environment, and building productive relationships while advocating for client needs and product value.