Client Services Specialist - Payroll & HR

Paychex Deutschland GmbH; Tempe, Northern (AZ, KY); Hybrid; USD 20,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Paid time off

Adoption assistance

Job summary

Paychex in Tempe, AZ is hiring a customer service professional who supports Paychex products under guided supervision. You will handle inquiries via phone, email, and chat, follow SLAs, document client interactions, and maintain systems such as HRIS and Salesforce.

The role requires a Bachelor's degree preferred; compensation ranges from $14.71 to $27.32 per hour, reflecting location and experience, with the total rewards package including medical coverage, 401(k) match, and paid time off.

Qualifications

• Bachelor's Degree preferred.

Responsibilities

• Delivers quality service to Paychex clients via phone, email, chat, and other avenues
• Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
• Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
• Develops and maintains a basic working knowledge of one or more Paychex products
• Performs data input, maintaining strong prioritization and organization
• Documents all client interactions

Education

Bachelor's Degree - Preferred

Job description

Paychex in Tempe, AZ is hiring a customer service professional who supports Paychex products under guided supervision. You will handle inquiries via phone, email, and chat, follow SLAs, document client interactions, and maintain systems such as HRIS and Salesforce.

The role requires a Bachelor's degree preferred; compensation ranges from $14.71 to $27.32 per hour, reflecting location and experience, with the total rewards package including medical coverage, 401(k) match, and paid time off.