Client Implementation & Support Specialist

Paychex; Phoenix (AZ); On-site; USD 30,334 - 41,328; Full time

Benefits offered by this job

Medical coverage

Virtual wellness classes

Tuition reimbursement

401(k) + employer match

Paid time off

Professional development opportunities

Job summary

Paychex in Phoenix, Arizona, is looking for a Customer Service Representative who will deliver quality service to clients across various channels. Important responsibilities include following up on outstanding issues and identifying process improvement opportunities.

Ideal candidates should have prior payroll processing experience and a Bachelor's degree. You will benefit from various rewards, including comprehensive health coverage and development programs.

Qualifications

• Prior Payroll Processing Experience preferred.
• Bachelor's degree is preferred.
• Customer service experience preferred.
• Detail-oriented and good communication skills are preferred.

Responsibilities

• Delivers quality service to clients via multiple channels.
• Documents all interactions and follows up on outstanding items.
• Identifies opportunities for process improvement.
• Mentors less experienced teammates.

Skills

Payroll Processing Experience

Customer Service

Prioritization

Detail Oriented

Communication

Data Entry

Process Improvement

Data Analysis

Tax Preparation

Education

Bachelor's Degree

Tools

HRIS

Salesforce

Job description

Paychex in Phoenix, Arizona, is looking for a Customer Service Representative who will deliver quality service to clients across various channels. Important responsibilities include following up on outstanding issues and identifying process improvement opportunities.

Ideal candidates should have prior payroll processing experience and a Bachelor's degree. You will benefit from various rewards, including comprehensive health coverage and development programs.