Client Services Specialist

Lose Design; North Augusta (SC); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Competitive Pay

Career Development

Paid Time Off (PTO)

Pension Scheme

401(k) fixed contribution

Life Insurance

25 days + bank holidays

Job summary

A multi-disciplinary design firm in North Augusta is seeking a Customer Service Representative to deliver exceptional service and build customer relationships. Responsibilities include replying to customer inquiries and ensuring satisfaction. Ideal candidates will possess strong customer service skills, a high school diploma, and the ability to work as part of a team. This role offers competitive hourly pay, comprehensive benefits, and opportunities for career development.

Qualifications

• Previous work in a customer-facing position.
• Must have access to reliable transportation.
• Self-motivated and team-orientated.

Responsibilities

• Reply to incoming calls from customers.
• Follow and improve departmental processes.
• Ensure databases are up-to-date.
• Participate in team training and meetings.
• Provide follow-ups to customer interactions.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Attention to detail

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm in North Augusta is seeking a Customer Service Representative to deliver exceptional service and build customer relationships. Responsibilities include replying to customer inquiries and ensuring satisfaction. Ideal candidates will possess strong customer service skills, a high school diploma, and the ability to work as part of a team. This role offers competitive hourly pay, comprehensive benefits, and opportunities for career development.