Client Services & Scheduling Specialist

The Village Family Service Center; Moorhead (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

403(b) Retirement Match

Voluntary Insurances

Disability & Life Insurance

Paid holidays

Paid Time Off accrual

Job summary

The Village Family Service Center is seeking a Client Services Associate to deliver top-notch service to clients by phone and in person. You will schedule appointments, manage client records, and support our mental health professionals in a fast-paced, team-oriented environment.

Flexible hours and a supportive workplace emphasize work-life balance. Prior office experience and strong communication skills are valued as we train the right candidate to grow with the organization.

Qualifications

• High school diploma or equivalent.
• Prior administrative or clerical experience preferred.
• Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel).
• A highly organized multi-tasker who works well in a fast-paced environment.
• Excellent organizational, time management, and communication skills.

Responsibilities

• Answer phones and greet clients in person.
• Schedule appointments and manage calendars.
• Maintain client records and ensure confidentiality.
• Provide administrative support to mental health professionals.
• Support office operations to enable efficient service delivery.

Skills

MS Office

Organization

Communication

Multi-tasking

Independence

Team player

Education

High school diploma

Job description

The Village Family Service Center is seeking a Client Services Associate to deliver top-notch service to clients by phone and in person. You will schedule appointments, manage client records, and support our mental health professionals in a fast-paced, team-oriented environment.

Flexible hours and a supportive workplace emphasize work-life balance. Prior office experience and strong communication skills are valued as we train the right candidate to grow with the organization.