Client Services & Scheduling Coordinator (Home Care)

AccentCare, Inc.; Riverside (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Company 401(k) matching

Flexible spending accounts

Job summary

AccentCare, Inc. is seeking a Client Service Coordinator in Riverside. This office-based role supports daily EVV and payroll, coordinates service changes, and partners with Care Partner teams to meet client needs.

Qualifications include a high school diploma or GED, with an associate degree preferred, and prior staffing or home health care experience is valued. The position runs Monday–Friday, 8:00am–5:00pm.

Qualifications

• High School or GED required or equivalent.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Education

High School or GED

Associate degree preferred

Staffing experience preferred

Home health care experience desirable

Job description

AccentCare, Inc. is seeking a Client Service Coordinator in Riverside. This office-based role supports daily EVV and payroll, coordinates service changes, and partners with Care Partner teams to meet client needs.

Qualifications include a high school diploma or GED, with an associate degree preferred, and prior staffing or home health care experience is valued. The position runs Monday–Friday, 8:00am–5:00pm.