Client Service Coordinator – Home Care Scheduling

Accentcare Inc; Saint Paul (MN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

Professional development

Company 401(k)

HSAs/FSAs

Wellness program

Job summary

AccentCare Inc. in St. Paul, MN is seeking a Client Service Coordinator for Personal Care Services. This full-time, on-site role supports EVV and payroll functions, coordinates care teams, and ensures client satisfaction.

Schedule: Monday–Friday, 8:00am–5:00pm. Salary ranges from $21.00 to $23.00 per hour, based on experience. Requirements include a high school diploma or GED; associate degree preferred; staffing and home health care experience are valued.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Education

High School Diploma or GED

Associate degree

Job description

AccentCare Inc. in St. Paul, MN is seeking a Client Service Coordinator for Personal Care Services. This full-time, on-site role supports EVV and payroll functions, coordinates care teams, and ensures client satisfaction.

Schedule: Monday–Friday, 8:00am–5:00pm. Salary ranges from $21.00 to $23.00 per hour, based on experience. Requirements include a high school diploma or GED; associate degree preferred; staffing and home health care experience are valued.