Care Coordination & Scheduling Specialist

AccentCare, Inc.; Wyomissing (Berks County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) matching

HSA/FSA

Wellness program Calm

Employee assistance program

Pet insurance

Job summary

AccentCare, Inc. is hiring a Client Service Coordinator in Wyomissing, PA. This full-time, on-site role supports EVV and payroll, coordinates schedules with Care Partner teams, and ensures client satisfaction. The position begins with a Monday–Friday schedule, 8:00am–5:00pm, in Wyomissing with orientation in Pottville.

Experience in home health or staffing is preferred; a high school diploma or GED is required. Compensation is $18.00–$20.00 per hour, with offers based on experience.

Qualifications

• High School or GED required.
• Associate degree preferred
• Staffing experience preferred
• Previous home health care or home care experience highly desirable

Responsibilities

• Functions as primary support for daily EVV and payroll functions
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met
• Researches and resolves payroll and billing questions under direction from the Client Service Manager
• Functions as liaison for Field Supervisors in communication with payer Case Management teams
• Supports recruiting and onboarding needs of team
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees

Education

High School or GED

Associate degree

Job description

AccentCare, Inc. is hiring a Client Service Coordinator in Wyomissing, PA. This full-time, on-site role supports EVV and payroll, coordinates schedules with Care Partner teams, and ensures client satisfaction. The position begins with a Monday–Friday schedule, 8:00am–5:00pm, in Wyomissing with orientation in Pottville.

Experience in home health or staffing is preferred; a high school diploma or GED is required. Compensation is $18.00–$20.00 per hour, with offers based on experience.