Client Services Receptionist — Fast-Paced, Flexible Hours

H&R Block; Town of Florida (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll help create a positive, welcoming experience and support daily office operations.

The role emphasizes fast-paced, friendly service, multi-tasking, and strong organizational skills, with duties including scheduling, ensuring client needs are met, and maintaining a tidy office environment.

Qualifications

• Experience in fast-paced environments.
• Previous customer service experience.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone handling

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll help create a positive, welcoming experience and support daily office operations.

The role emphasizes fast-paced, friendly service, multi-tasking, and strong organizational skills, with duties including scheduling, ensuring client needs are met, and maintaining a tidy office environment.