Client Services Project Manager

Epiq; Wilmington (DE); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services is seeking a Project Manager to oversee client relationships and ensure high-quality service delivery. This remote position offers a salary of up to $120,000 annually, with opportunities for career advancement. The ideal candidate will have at least 2 years of project management experience, strong communication skills, and a solid understanding of database design and legal document review.

Benefits

Career Advancement

Flexible Work Environment

Collaborative Work Environment

Qualifications

• Minimum of 2 years of experience in project management.
• Strong oral and written communication skills.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Ensure client and project requirements are met with high quality.
• Deliver proactive communication and address client issues.

Skills

Project Management

Communication

Client Relationship

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000 annually
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility
- Supportive and collaborative work environment
- Chance to lead high-quality service delivery and enhance client satisfaction

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives, managing the service delivery relationship
- Ensure client and project requirements are met with high quality and accuracy through regular communication
- Deliver proactive communication and address client issues, escalating as necessary
- Maintain up-to-date records on the status of all projects being worked on
- Demonstrate leadership in delivering project objectives professionally and confidently to clients

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within law firms, corporate legal departments, or eDiscovery service providers
- Proven ability to manage multiple simultaneous projects effectively
- Strong oral and written communication skills for confident leadership
- Excellent client relationship skills, with the ability to manage expectations and adapt to client needs
- Solid understanding of database design, data processing activities, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience in developing project plans and managing project controls from planning to production
- Ability to communicate complex technical solutions to non-technical audiences
- Proven ability to work well in a team-based environment
- Familiarity with financial and billing information review to ensure timely deadlines are met

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerAdvancement #ClientSatisfaction

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