Client Services Project Manager

Epiq; Richmond (VA); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services is seeking a Project Manager to enhance client satisfaction and manage multiple projects. This role offers a competitive salary, potential bonuses, and flexible remote work arrangements. Ideal candidates will have experience in project management within the eDiscovery or litigation support industry and strong communication skills.

Benefits

Flexible remote work arrangement

Career advancement opportunities

Annual performance-based bonus

Qualifications

• Minimum of 2 years of experience in project management within eDiscovery or litigation support.
• Strong oral and written communication skills with a confident leadership presence.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive client satisfaction through coordination and communication of project deliverables.
• Maintain up-to-date records on the status of all projects.

Skills

Project Management

Client Relationship Management

Communication

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000.00 annually
- Potential eligibility for an annual bonus based on performance
- Opportunity for career advancement within a growing company
- Work with a team of enthusiastic and high-achieving professionals
- Engage in a fast-paced environment while managing multiple projects
- Flexible remote work arrangement available

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives to ensure effective service delivery
- Drive client satisfaction through the coordination and communication of project deliverables
- Verify that client and project requirements are met with high quality and accuracy
- Proactively communicate with clients and escalate issues when necessary
- Maintain up-to-date records on the status of all projects being managed

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within the eDiscovery or litigation support industry
- Proven ability to manage multiple simultaneous projects effectively
- Strong oral and written communication skills with a confident leadership presence
- Excellent client relationship management skills and the ability to adapt to client needs
- Solid understanding of database design, data processing, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience working with law firms, corporate legal departments, or eDiscovery service providers
- Ability to communicate complex technical solutions to non-technical audiences
- Demonstrated success in project planning and execution from inception to final production
- Familiarity with financial and billing processes related to project management

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerGrowth #ClientSatisfaction

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