Client Services Project Manager

Epiq; Kansas City (MO); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery and Litigation Support is seeking a Project Manager to enhance client satisfaction and manage service delivery relationships. This role offers remote work flexibility and opportunities for career advancement. Join a dynamic team focused on growth and collaboration, and make a significant impact on client satisfaction.

Benefits

Annual Bonus

Career Advancement Opportunities

Remote Work Flexibility

Qualifications

• Minimum of 2 years of experience in project management.
• Proven ability to manage multiple simultaneous projects.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive client satisfaction through effective coordination.
• Maintain up-to-date records regarding the status of all projects.

Skills

Project Management

Communication

Client Relations

Job description

Employer Industry: Electronic Discovery and Litigation Support

Why consider this job opportunity:
- Salary up to $120,000 annually, with potential for an annual bonus
- Opportunity for career advancement within the organization
- Work remotely, providing flexibility in your work environment
- Be part of a dynamic team that values growth and collaboration
- Engage with key clients and make a significant impact on their satisfaction

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives to manage service delivery relationships
- Drive client satisfaction through effective coordination and communication of deliverables
- Verify and communicate project requirements to ensure the highest quality and accuracy
- Maintain up-to-date records regarding the status of all projects
- Demonstrate leadership and professionalism in delivering project objectives

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within eDiscovery, law firms, or corporate legal departments
- Proven ability to manage multiple simultaneous projects effectively
- Strong oral and written communication skills with a confident leadership presence
- Excellent client relationship skills, with the ability to manage expectations and adapt to client needs
- Solid understanding of database design, data processing, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience in effectively communicating complex technical solutions to non-technical audiences
- Proven ability to work well in a team-based environment
- Demonstrated success in ensuring effective project control from planning through production

#ElectronicDiscovery #ProjectManagement #CareerOpportunity #RemoteWork #ClientRelations

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