Client Services Project Manager

Epiq; Cherry Hill Township (NJ); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services seeks a Project Manager to enhance client satisfaction and manage service delivery relationships. This remote role offers a salary up to $120,000 annually and opportunities for career advancement in a collaborative environment.

Benefits

Annual Bonus

Flexible Schedule

Career Advancement Opportunities

Qualifications

• Minimum of 2 years of experience in project management.
• Strong oral and written communication skills.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive client satisfaction through effective coordination.
• Ensure project requirements are met with high quality.

Skills

Project Management

Communication

Client Relationship Management

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000 annually, with eligibility for an annual bonus
- Opportunity for career advancement in a fast-paced, dynamic environment
- Work remotely with the flexibility to manage your own schedule
- Supportive and collaborative work culture with a focus on team leadership
- Chance to build strong client relationships and enhance client satisfaction through effective project management

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives, managing the service delivery relationship
- Drive client satisfaction through effective coordination and communication of deliverables
- Ensure project requirements are met with high quality and accuracy through regular verification and communication
- Proactively address client issues or escalate them to the appropriate management level
- Maintain up-to-date records on the status of all projects being managed

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within the eDiscovery or litigation support industry
- Proven ability to manage multiple simultaneous projects effectively
- Strong oral and written communication skills for confident leadership presence
- Excellent client relationship management skills with the ability to recognize and adapt to client needs
- Solid understanding of database design, data processing activities, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience in working with law firms, corporate legal departments, or eDiscovery service providers
- Ability to communicate complex technical solutions to non-technical audiences
- Demonstrated capability in project planning and financial management

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerGrowth #ClientSatisfaction

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