Client Services Project Manager

Epiq; Boston (MA); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services is seeking a Project Manager to enhance client satisfaction and lead multiple projects. This remote position offers flexible hours and opportunities for career growth. Ideal candidates will have strong communication skills and a minimum of 2 years' experience in project management within legal or eDiscovery environments.

Benefits

Flexible Hours

Career Advancement Opportunities

Supportive Work Environment

Qualifications

• Minimum of 2 years of experience in project management.
• Proven success in managing multiple simultaneous projects.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive overall client satisfaction through effective coordination.
• Maintain up-to-date records regarding the status of all projects.

Skills

Project Management

Communication

Client Relationship

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000 annually with potential for an annual bonus
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible hours as needed
- Supportive and collaborative work environment
- Chance to lead multiple projects and make a significant impact on client satisfaction

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives, owning the service delivery relationship
- Drive overall client satisfaction through effective coordination and communication of deliverables
- Ensure client and project requirements are met with high quality and accuracy
- Maintain up-to-date records regarding the status of all projects
- Demonstrate leadership to clients and internal partners, delivering project objectives professionally

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within law firms, corporate legal departments, or eDiscovery service providers
- Proven success in managing multiple simultaneous projects
- Strong oral and written communication skills
- Excellent client relationship skills with the ability to manage expectations and adapt to client needs
- Understanding of database design, data processing activities, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience in effectively communicating complex technical solutions to non-technical audiences
- Ability to work well in a team-based environment
- Proven ability to control all aspects of a project from planning through production
- Experience with financial and billing information review to meet deadlines

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerOpportunity #ClientSatisfaction

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