Client Services Project Manager

Epiq; New York (NY); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services is seeking a Project Manager to enhance client satisfaction and service delivery. This remote position offers a competitive salary and opportunities for career growth. The ideal candidate will have a strong background in project management and client relationship management.

Benefits

Career advancement opportunities

Engaging company culture

Flexible work environment

Qualifications

• Minimum of 2 years of experience in project management within eDiscovery or litigation support.
• Proven ability to manage multiple projects successfully.
• Strong oral and written communication skills.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive client satisfaction through effective coordination and communication.
• Ensure project requirements are met with high quality.

Skills

Project Management

Client Relationship Management

Communication

Leadership

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000 annually, with potential for an annual bonus
- Opportunity for career advancement and growth within the organization
- Work remotely, providing flexibility in your work environment
- Engaging and supportive company culture that values enthusiastic team members
- Chance to lead projects that directly impact client satisfaction and service delivery

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives, managing the service delivery relationship
- Drive client satisfaction through effective coordination and communication of project deliverables
- Ensure client and project requirements are met with the highest quality and accuracy
- Maintain accurate records regarding the status of all projects and provide proactive communication to clients
- Demonstrate leadership and professionalism in delivering project objectives and instilling client confidence

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within the eDiscovery or litigation support industry
- Proven ability to manage multiple simultaneous projects successfully
- Strong oral and written communication skills with a confident leadership presence
- Excellent client relationship management skills, with the ability to adapt to client needs
- Understanding of database design, data processing activities, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience working with law firms, corporate legal departments, or eDiscovery service providers
- Ability to effectively communicate complex technical solutions to non-technical audiences
- Proven teamwork skills in a collaborative environment
- Experience in developing project plans and managing project financials

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerGrowth #ClientSatisfaction

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