Client Services Project Manager

Epiq; Nashville (TN); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in Electronic Discovery Services is seeking a Project Manager to enhance client satisfaction and service delivery. This role offers the flexibility of remote work and opportunities for career growth. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to manage multiple projects effectively. Join a collaborative team and make a significant impact in a supportive environment.

Qualifications

• Minimum of 2 years of experience in project management.
• Strong oral and written communication skills.

Responsibilities

• Serve as the primary liaison with key client representatives.
• Drive overall client satisfaction through effective coordination.
• Ensure client and project requirements are met with high quality.

Skills

Project Management

Communication

Client Relationship Management

Job description

Employer Industry: Electronic Discovery Services

Why consider this job opportunity:
- Salary up to $120,000 annually, with potential for an annual bonus
- Opportunity for career advancement and growth within the organization
- Work remotely, providing flexibility in your work environment
- Engage with a supportive and collaborative team of enthusiastic professionals
- Chance to make a significant impact on client satisfaction and service delivery

What to Expect (Job Responsibilities):
- Serve as the primary liaison with key client representatives to manage service delivery relationships
- Drive overall client satisfaction through effective coordination and communication of client deliverables
- Ensure client and project requirements are met with high quality and accuracy
- Maintain up-to-date records regarding the status of all projects being worked on
- Demonstrate leadership and deliver project objectives professionally and with high quality

What is Required (Qualifications):
- Minimum of 2 years of experience in project management within law firms, corporate legal departments, or eDiscovery service providers
- Proven success in managing multiple simultaneous projects
- Strong oral and written communication skills to establish a confident leadership presence
- Excellent client relationship skills, including the ability to manage client expectations effectively
- Solid understanding of database design, data processing activities, and legal document review requirements

How to Stand Out (Preferred Qualifications):
- Experience communicating complex technical solutions to non-technical audiences
- Proven ability to work well in a team-based environment
- Ability to work extended hours as needed when project loads increase

#ElectronicDiscovery #ProjectManagement #RemoteWork #CareerGrowth #ClientSatisfaction

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