Client Services Pro — Weekend Scheduler & Growth Path

AllTech Services; Sterling (VA); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Paid Weekly Direct Deposit

Performance Bonus Programs

401(k) with company match

Tuition Reimbursement

80 Hours PTO

8 Paid Holidays

Aetna Medical Insurance

Dental and Vision Coverage

Life & AD&D Insurance

Disability Coverage

Employee Assistance Program

Free Mental Health Sessions

Preventative diagnostics

Chiropractic visits

Office perks

Résumé du poste

AllTech Services is seeking a Client Services Professional in Sterling, VA. This full-time role requires weekend availability and on-site duties.

You’ll be the first connection homeowners have when facing urgent HVAC and plumbing needs, delivering calm, confident support and guiding customers through service scheduling with empathy and clarity. You will use industry software and AI tools to book appointments, educate clients on maintenance plans, and collaborate with the team to resolve issues

Qualifications

• Provide empathy and confident communication on every call.
• Schedule HVAC and Plumbing services with clarity and care.
• Maintain professionalism and adapt to stressful home repair scenarios.
• Use industry software to book appointments and educate customers on plans.

Responsabilités

• Lead every interaction with professionalism and empathy.
• Guide customers through scheduling service with confidence and clarity.
• Communicate with compassion during stressful home issues.
• Use scheduling software and AI tools to book appointments.
• Educate customers on Maintenance Plans.
• Collaborate with team to resolve issues quickly.
• Take ownership of each call and follow through on commitments.
• Represent AllTech standard of service in every interaction.

Connaissances

Empathy

Communication

Accountability

Time management

Problem solving

Customer service

Outils

Scheduling software

AI tools

Description du poste

AllTech Services is seeking a Client Services Professional in Sterling, VA. This full-time role requires weekend availability and on-site duties.

You’ll be the first connection homeowners have when facing urgent HVAC and plumbing needs, delivering calm, confident support and guiding customers through service scheduling with empathy and clarity. You will use industry software and AI tools to book appointments, educate clients on maintenance plans, and collaborate with the team to resolve issues