Client Services Manager & Scheduling Coordinator

BAYADA Home Health Care, Inc.; Dover (DE); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Vacation and sick leave

Health plans

Zusammenfassung

BAYADA Home Health Care in Dover, DE is hiring a Client Services Manager / Scheduling Coordinator in our Assistive Care Office. The role focuses on coordinating client services, managing scheduling, and delivering compassionate, reliable home health care.

You will build relationships with clients, referral sources, and the team while monitoring caseload metrics and supporting field staff in partnership with Clinical Managers. Strong communication and EMR skills are essential.

Qualifikationen

• Bachelor degree is required; however, candidates with an Associate degree and relevant experience will also be considered.
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Aufgaben

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Kenntnisse

Communication

EMR skills

Customer service

Leadership potential

Ausbildung

Bachelor's degree

Associate degree with relevant experience

Jobbeschreibung

BAYADA Home Health Care in Dover, DE is hiring a Client Services Manager / Scheduling Coordinator in our Assistive Care Office. The role focuses on coordinating client services, managing scheduling, and delivering compassionate, reliable home health care.

You will build relationships with clients, referral sources, and the team while monitoring caseload metrics and supporting field staff in partnership with Clinical Managers. Strong communication and EMR skills are essential.