Scheduling Manager - Client Services & Growth Leader

BAYADA Home Health Care; Hyannis (MA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Base salary: $55,000 - $60,000 per yr

Weekly bonus guarantee: $5,000 first 1

Comprehensive benefits: health, vision

Tuition reimbursement

Job summary

BAYADA Home Health Care in Hyannis, MA is hiring a Scheduling Manager to coordinate client services and scheduling, while supporting field staff and clinical managers. This role emphasizes compassionate home health care and strong client relationships.

The ideal candidate will have a Bachelor’s degree, prior medical office or home care experience, supervisory capability, and excellent communication. This full-time position offers a base salary plus a guaranteed weekly bonus and comprehensive

Qualifications

• Bachelor degree is strongly preferred.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility (goal achievement).
• Ambition to grow and advance beyond current position.
• Strong computer skills required (electronic medical record).
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Focus on managing coordination of client services and emergent scheduling issues.
• Manage your Client Services Manager caseload while proactively growing it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Maintain effective fiscal management of your caseload by monitoring metrics.
• Scheduling Managers will partner with Clinical Managers to provide supervision and support to field employees.

Skills

Customer service

Communication skills

Interpersonal skills

Strong computer skills

Education

Bachelor's degree

Tools

EMR (Electronic Medical Records)

Job description

BAYADA Home Health Care in Hyannis, MA is hiring a Scheduling Manager to coordinate client services and scheduling, while supporting field staff and clinical managers. This role emphasizes compassionate home health care and strong client relationships.

The ideal candidate will have a Bachelor’s degree, prior medical office or home care experience, supervisory capability, and excellent communication. This full-time position offers a base salary plus a guaranteed weekly bonus and comprehensive