Client Services Manager - Logistics & Accounts

Saddle Creek Logistics Services; Walton (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match

Vacation and holiday pay

Tuition reimbursement

Job summary

A logistics company located in Walton, KY is seeking a Client Services Supervisor to coordinate and enhance client relationships. The ideal candidate will have at least 2 years of experience in account management, proficient in Microsoft Office, and a strong customer service background. Responsibilities include leading the Client Services team, supporting clients, and improving service processes. Competitive pay and benefits are offered, along with opportunities for career development and promotion.

Qualifications

• Minimum of 2 years of experience in client services or account management.
• Proven ability to provide exceptional customer service.
• Experience in a direct-to-consumer eCommerce environment is preferable.

Responsibilities

• Manage and lead the Client Services team to achieve strategic goals.
• Support client relationships and manage expectations effectively.
• Identify process improvements to enhance customer experiences.

Skills

Client services experience

Customer service

Microsoft Office proficiency

Multi-tasking

Problem-solving

eCommerce experience

Education

Bachelor's degree

Tools

Softeon WMS

Job description

A logistics company located in Walton, KY is seeking a Client Services Supervisor to coordinate and enhance client relationships. The ideal candidate will have at least 2 years of experience in account management, proficient in Microsoft Office, and a strong customer service background. Responsibilities include leading the Client Services team, supporting clients, and improving service processes. Competitive pay and benefits are offered, along with opportunities for career development and promotion.