Logistics Client Services Coordinator

TempWorks Software Incorporated; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

TempWorks Software Incorporated in Louisville, Kentucky, seeks a Client Service Administrator to provide administrative and customer service support. The role is key for coordinating logistics operations and ensuring customer requirements are met timely.

The ideal candidate will have experience in warehouse management systems and previous roles in customer service or logistics. Strong communication and organizational skills are crucial for success in this position.

Qualifications

• Experience with customer service and logistics roles is essential.
• Familiarity with WMS or TMS is preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the primary contact for customer inquiries and requests.
• Process customer orders in logistics management systems.
• Monitor shipments and provide timely status updates.
• Coordinate with teams to ensure service delivery and compliance.
• Investigate and resolve customer complaints.

Skills

Warehouse Management Systems (WMS)

Transportation Management Systems (TMS)

Customer Service

Administration

Logistics

Supply Chain Operations

Tools

ERP Systems

Job description

TempWorks Software Incorporated in Louisville, Kentucky, seeks a Client Service Administrator to provide administrative and customer service support. The role is key for coordinating logistics operations and ensuring customer requirements are met timely.

The ideal candidate will have experience in warehouse management systems and previous roles in customer service or logistics. Strong communication and organizational skills are crucial for success in this position.