Client Services & Intake Specialist

Salvation Army; Tulsa (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

The Salvation Army seeks an Administrative Support professional to handle front desk duties, process client intake, and manage confidential files in a supportive office environment. You will coordinate appointments, answer inquiries, and assist with data entry and reports while maintaining strict confidentiality.

Ideal candidates will have a HS Diploma or GED and at least one year of related experience, with ability to learn new procedures and databases.

Qualifications

• HS Diploma or GED or equivalent experience.
• 1 year of related experience preferred.
• Ability to learn new procedures and databases.

Responsibilities

• Answer telephone, schedule appointments, assist with interviews and applications.
• Process statistical reports and deliver to appropriate personnel.
• File case files and maintain organized filing systems.
• Relieve Front Desk for breaks, staff meetings, and other needs.
• Enter program data and client registrations into HMIS.
• Assist with outreach events and volunteers.

Skills

Customer service

Data entry

Interpersonal skills

Organizational skills

Communication

Education

High School Diploma or GED

Tools

HMIS

Job description

The Salvation Army seeks an Administrative Support professional to handle front desk duties, process client intake, and manage confidential files in a supportive office environment. You will coordinate appointments, answer inquiries, and assist with data entry and reports while maintaining strict confidentiality.

Ideal candidates will have a HS Diploma or GED and at least one year of related experience, with ability to learn new procedures and databases.