Client Services Host: Dynamic Scheduling & Guest Care

Floyd's 99 Barbershop; Aurora (CO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits

Relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Aurora, CO is looking for a cheerful Client Services Host to join our busy team. This full-time role offers $16.00 per hour and requires weekend and evening availability. You will greet clients, answer phones, schedule treatments, provide cost estimates, and upsell services while maintaining a clean shop.

Join a supportive, fast-paced environment with growth opportunities and a focus on delivering excellent guest experiences.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Excellent phone and in-person communication.
• Team-oriented with a helpful attitude.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality.
• Flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls and respond to questions.
• Schedule treatments and provide cost estimates and wait times.
• Upsell services or products when possible.
• Assist with general cleaning to keep the shop presentable.

Skills

Customer service

Communication skills

Team collaboration

Time management

Job description

Floyd's 99 Barbershop in Aurora, CO is looking for a cheerful Client Services Host to join our busy team. This full-time role offers $16.00 per hour and requires weekend and evening availability. You will greet clients, answer phones, schedule treatments, provide cost estimates, and upsell services while maintaining a clean shop.

Join a supportive, fast-paced environment with growth opportunities and a focus on delivering excellent guest experiences.